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Cost & Billing Information

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Cost Estimate – Know the price before you place an order

In order to facilitate billing and payment, we ask that the requesting clinician obtain a cost estimate before placing an order for laboratory services.

The cost estimate is a price guarantee for the service(s) requested and is valid for a specified period. All prices are quoted in euros (EUR) and are exclusive of logistics and insurance costs, license fees, customs duties, value added tax (VAT) or other similar taxes.

Based on this estimate, the service(s) can be requested and will be billed accordingly.

Note: Clinicians who currently have a contractual price agreement with MGZ are not required to obtain a cost estimate. For tests or services not included in the agreement, a cost estimate is required.

How to Request a Cost Estimate

Clinicians

Clinicians can obtain a current cost estimate for laboratory services in the following ways:

  • MGZ website portal
    • Send your price request for the testing services of interest via MGZ’s Inquiry/Order portal.
    • You will receive a cost estimate through the online portal with an online ordering option, when available.
  • Email
    • Send your price request for the testing services of interest by using our convenient contact form.
    • You will receive a cost estimate by email that should be printed and included in the package with the sample(s) and all other required documents, when ready for shipping. Please see our shipping instructions for more details.

*Please note: If a cost estimate has not been obtained, we reserve the right to place the genetic testing on hold. We will contact you via email, informing you of the costs and requesting you to reply stating your agreement to the costs or your cancellation of the test request.

Patients

Patients can also obtain a cost estimate for themselves or their minor child(ren). However, all test requests must come from a qualified healthcare practitioner.

  • Email
    • Send your price request for the testing services of interest by using our convenient contact form.
    • You will receive a cost statement by email that you can forward to your healthcare provider, who can also collect the required sample(s) for testing.

 

Billing

MGZ offers the following billing options to better serve our clients and patients. Please review the billing options and the associated instructions to avoid any testing delays when submitting a request for services.

Billing to Clinic/Institution

  • The clinic/institution is the cost carrier. Please ensure the complete billing address is provided on the test request form (offline orders only).
  • For online orders, an email with payment details and accepted payment options will be sent to the clinic’s finance/billing department.
  • Prepayment may be required. Your clinic/institution will be notified if this applies. Please see our payment section for accepted payment methods.

Billing to Patient

  • The patient is the cost carrier. Please ensure the patient’s email and complete billing address are provided on the test request form.
  • For online orders, an email with payment details and accepted payment options will be sent to the patient.
  • Prepayment is required. MGZ requires full payment upon sample arrival or shortly thereafter (maximum 15 days). Please see our payment section for accepted payment methods.

Billing via E 112/Insurance - (EU countries only)

  • The national insurance fund of the patient’s country of residence is the cost carrier.
  • To use the E 112 form to pay for this analysis, please note the following:
    • As the indication/service please provide the name of the analysis and/or test number.
    • Include the signature/seal of the responsible health insurance provider.
    • Ensure that the form is valid for a period of approx. 3 months, regardless of TAT.
    • Be sure to list MGZ – Medical Genetics Center as the service provider.
    The start date coincides with the receipt of the original E112 form. Testing will begin only after we have received the original form via postal mail.
  • An invoice will be sent by postal mail to the national health insurance upon test completion.

 

Questions about billing? Contact us.

Payment

MGZ accepts the following payment methods:

  • Bank transfer
  • PayPal (online orders only)
  • Credit Card

All funds transferred must be in EUROS. A final invoice showing payment submitted can be requested by sending an email to inquiry@mgz-muenchen.com.

Bank Transfer

Please send your payment with a reference to the Order number (online orders) or Document number provided on the invoice.

Our bank account information:

Account Holder: Prof. Holinski-Feder, Dr. Abicht
IBAN: DE96 3006 0601 0006 6952 13
SWIFT/BIC: DAAEDEDDXXX
Bank Address: APOBANK, Barthstrasse 2, 80339 Munich, GERMANY

 

PayPal (online orders only)

MGZ accepts payments via PayPal for orders submitted online.

The designated payer will receive an email with billing and payment details and a link to the PayPal payment checkout page.

Please follow the associated instructions to make a payment.

 

Credit Card

MGZ accepts payments via credit card (Visa or Mastercard) for orders submitted online or offline.

Online Orders:

The designated payer will receive an email with billing and payment details and a link to the Stripe payment checkout page.
Please follow the associated instructions to make a payment.

Offline Orders:

Please download our Credit Card Payment Form  and follow the associated instructions to make a payment.

 

Questions about making a payment? Contact us.

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