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How to Order a Genetic Test

view test catalog

MGZ offers both online and offline ordering options. Please select one of the following options below and follow the associated instructions to submit your order.

With a customer account:

  • Quickly submit price requests and orders
  • Track all of your inquiries and orders submitted via the online portal
  • Ensure faster payment processing to minimize any testing delays

Click the Login / Sign Up button to access your account.

No account? Sign up now.

Please note the following prior to placing an order:

  • All testing must be ordered by a qualified healthcare provider.
  • A cost estimate must be requested for all tests.
  • MGZ’s Terms and Conditions apply to all orders, submitted online or offline.

 

Online Ordering (website portal orders)

1. Proceed as a Registered User (For those with a website portal account.)

Obtain a Cost Estimate

  • Select the product(s) and/or diagnostic service(s) of interest from the test catalog and click Request Price to add the item(s) to your cart.
  • Click Show My Cart to view the details of the product(s) selected and to make any changes. Click Save Changes, if applicable.
  • If applicable, add an individual request for special tests and/or diagnostic services from the Genetic Testing section of our website. Please enter the Product Name and Product Code (where provided) into the associated field. Enter only one product for each request. Click Add.
  • Once you are finished with adding the products and/or diagnostic services into your cart, click Send Price Inquiry.
  • Check your email for a confirmation of receipt of your price request. A second email will be sent once your request has been processed, usually within 2-3 business days.

Submit an Order

  • Check your email for a reply from inquiry@mgz-muenchen.de. This will include a link to information about your price request and the possibility to submit an online order. You can also login to your account to view the status of your price inquiry. If your inquiry has been processed, you will see an Order button. Click Order to start your order.
  • Select the product(s) and/or diagnostic service(s) you want to order and click Next to see a summary of your order.
  • Review your order. Make any changes to your order by clicking Change Order.
  • Click Next to continue to the billing and payment options.
  • Select the billing option and follow the associated instructions for the billing address and payment options, where applicable.
  • Click Next to continue to the order checkout.
  • Check your order once more and click Submit Order or Pay Now to complete your order.
  • Check your email for a confirmation of your order.
  • Prepare sample for shipping. See General Instructions below.
  • Receive results via postal mail or secure email transfer once testing has been completed and the results have been interpreted.

 

2. Proceed as Guest (For those without an account)

If you choose to proceed as Guest, you will be required to enter your personal information each time you send a price request. Save time and Sign Up now.

Obtain a Cost Estimate

  • Select the product(s) and/or diagnostic service(s) of interest from the test catalog and click Request Price to add the selected item(s) to your cart.
  • Click Show My Cart to view the details of the products selected and to make any changes. Click Save Changes if this applies.
  • If applicable, add an individual request for special tests and/or diagnostic services from the Genetic Testing section of our website. Please enter the Product Name and Product Code (where provided) into the associated field. Enter only one product for each request. Click Add.
  • Once you are finished with entering the products and/or diagnostic services into your cart, click Send Price Inquiry.
  • Enter the required information under Continue without account.
  • Click the checkbox to accept MGZ’s Terms and Conditions. (If the box is left unchecked, you will not be able to continue.)
  • Click Continue without account to submit your price request.
  • Check your email for an email confirmation of your price request. A second email will be sent once your request has been processed, usually within 2-3 business days.

Submit an Order

  • Check your email for a confirmation receipt of your price request from inquiry@mgz-muenchen.de. This will include a link to information about your price request and the possibility to submit an online order.
  • Select the product(s) and/or diagnostic service(s) you want to order and click Next to see a summary of your order.
  • Review your order. Make any changes to your order by clicking Change order.
  • Select the billing option and follow the associated instructions for the billing address and payment options, where applicable.
  • Click Next to continue to the order checkout.
  • Check your order once more and click Submit Order or Pay Now to complete your order.
  • Check your email for a confirmation of your order.
  • Prepare sample for shipping. See General Instructions below.
  • Receive results via postal mail or secure email transfer once testing has been completed and the results have been interpreted.

 

General Instructions (applicable to 1 and 2):

  • Print and complete our PDF-fillable test request form.
  • Include a signed patient consent form  (MGZ/your institute).
  • Collect the patient sample. View our sample requirements here.
  • Send the documents and sample together to MGZ. View our shipping requirements here.

Upon sample receipt, a confirmation email will be sent to the requesting clinician.

Samples sent with incomplete documentation will be placed ON HOLD until the document requirements are fulfilled. The requesting clinician will be contacted regarding any follow-up action required.

Offline Ordering (non website-portal orders)

For clinicians who prefer to submit an order offline

Obtain a Cost Estimate

  • Send your price request with the tests and/or diagnostic services of interest using our convenient contact form.
  • Check your email for a reply to your price request. You should receive this within 2-3 business days. A cost statement will be included when possible.

Submit an Order

  • Print and complete our PDF-fillable test request form.
  • Print and include the cost statement.
  • Include a signed patient consent form (MGZ/your institute).
  • Collect the patient sample. View our sample requirements here.
  • Send the documents and sample together to MGZ. View our shipping requirements here.

Upon sample receipt, a confirmation email or fax will be sent to the requesting clinician.

Samples sent with incomplete documentation will be placed ON HOLD until the document requirements are fulfilled. The requesting clinician will be contacted regarding any follow-up action required.

 

For additional information about Cost and Billing, Sample Requirements and Shipping Instructions click the associated link.

Questions about ordering? Contact us.